We know that you are looking to move from Rackspace. The platform seems insecure after the early morning December 2, 2023 event of shutting down the Rackspace email system hosted Exchange Servers. The glitch prevented users to send and receive emails. The problem got worse after the incoming emails were bouncing back. Recipients were getting the Non-Delivery Report (NDR) messages after several hours.
The image you see below is of December 8th 2023 where Rackspace is showing this status.
You can notice the system disruption message giving insight into the issues facing by users. The platform shows Rackspace is dealing with Hosting Exchange issues.
Rackspace later announced the problem was not solved it was escalated. It cleared that the team is investing the issue. Users are even experiencing error while they are trying to access Outlook Web App (Webmail) and syncing their email client(s).”
Look at the message below. Rackspace has specified that its environmental issues.
Even, the problem seems not resolving. Rackspace prevents users to access current mailboxes and prohibiting users to send/receive emails.
The platform has not released the exact reasons. Therefore, such events point to the security system of the platform. At present, Rackspace users are dealing with these two vulnerabilities on Exchange Server.
CVE-2023-41040
Microsoft Exchange Server Server-Side Request Forgery (SSRF) Vulnerability. SSRF is allowing hackers to read and change data servers.
CVE-2023-41082
Microsoft Exchange Server Remote Code Execution Vulnerability. This is one of the reasons where attackers can attack data of clients using malicious code on a server.
Restoration of Mailbox Data and Services
Since Rackspace is resolving the issue, it is providing the flexibility to its users to move to Microsoft Office 365. It means you can move from Rackspace to Office 365. Rackspace offers the flexibility because there is no estimated time (ETA) to resolve the issue.
Here is the official message released by Rackspace:
It could solve the sending and receiving emails issue. Rackspace provides the flexibility because it makes the recovery of data easy. In this process, Exchange Server saves the data in OST file format. You can extract OST database to PST. After this step, you are ready to import the converted PST databases to MS Office 365. Here are the steps to consider for recovery of data.
Method 1 – Using Outlook
You have permission to export Exchange data to PST file you have already downloaded PST. Here you can import PST files into the Exchange Online (Microsoft 365) profile.
Method 2 – Using TrustVare OST Conversion
If you choose a manual process to export offline storage table files to Outlook PST, it would be time consuming if there are multiple files and a large number of files need to convert. Therefore, the best practice is to use a reliable platform. TrustVare offline storage table to PST Converter is one of the most reliable platforms to export single or multiple Exchange OST files to PST. The tool is compatible with conversion of unlimited offline storage table data files to PST because of its unlimited conversion facility and export data in batch feature. The tool makes the entire conversion process hassle free. It saves time and energy of users.
Conclusion
Overall, Rackspace is not a safe platform to rely on it entirely. Moving data to a safe platform is one of the best alternatives. Outlook is one of the best platforms to consider. The tool manages data, keeping its well organized and free from bugs. Individuals and businesses across the world have shown trust in the application. You can use this application. Go ahead to move from Rackspace to PST. You will not feel regret in this decision.